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What Is an Online Conversion?

“Optimize your website to increase your online conversions” – have you been hearing this same, old sentence for some time now? If yes, then you’re not alone!

As marketers, we tend to forget, like any small business owner, that not everyone lives in our world.

We spew technical terms like sales funnels, content management systems, conversions, etc. So I thought I’d start a series of blog posts that go into detail for some of the more convulted but popular terms.

What is an online conversion?

An online conversion occurs when your website visitor completes a desired action while on your website. Some common actions include filling out a specific form on your website, buying your product or service, downloading your eBook, subscribing to your newsletter, and making a phone call.

However, online conversions go even beyond this. Here are some of the examples according to the different types of websites and their online conversion goals:

Online Conversion for Ecommerce websites

If you have an ecommerce website, you can have more than one conversion goal. For example, you can gain online conversion with the following actions:

  • Your customers have made a purchase
  • They’ve signed up for your new offers
  • While they’re on your website, they have added a new product to their shopping cart
  • They have viewed your product page

Online Conversion for Media/Content/Publication websites:

Do you have a website that focuses on publishing articles to targeted readers? If yes, then you can increase your online conversions with the following:

  • The number of articles read
  • They subscribed to your newsletter
  • The number of readers who viewed your web pages
  • Bounce rate (your readers’ clicks onto your web pages)

Online Conversion for Lead generation websites:

If your business is related to turning your prospects into profitable clients, then you can gain the following online conversions:

  • Making your website users complete a form
  • Getting them click on the “Contact Us” page of your website

Examples of Businesses with Successful Online Conversions

SAP.com increased the size of their Call-To-Action button

Previously, SAP.com had a small, blue link for the “Add to Cart” option. To get improve online conversions, the company switched it to a bigger, orange button. This increased their conversions to 32%.

Basekit redesigned their pricing page

Pricing matters and affects online conversions. Basekit identified this too. They changed their pricing page design to a newer and brighter version that showed currency clearly with more visibility. The new pricing layout helped them achieve 25% higher conversions.

Performable changed their button color

Performable had a clear and concise CTA on their website, “Get Started Now.” They tested the homepage by adding two CTAs one after the other. One was red and the other one was green while the text was the same. Interestingly, they got this finding: 21% more website visitors clicked on the red CTA. Since red grabs more attention, it proved that changing the button color created increased online conversions.

What is your website conversion?

So as you look at your website, what is your conversion? What purpose does your website hold in your business marketing plan? Even if it’s a static website, it has a purpose to convince visitors that you exist as well as trust  you. The next goal, a phone call.

Not sure what kind of conversion your website has or if you need to make changes?

We can perform a proper strategy review and help guide your digital marketing.

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