WordPress Maintenance & Care Plans

It's Not Maintenance... It's Peace of Mind.

Let us take that nagging item off your todo list. Let us work on your website so you can focus on what you do best.

WordPress websites are no longer a “set and forget” part of your business. As technology evolves, website software is constantly being updated to make it more secure, faster and more visible to search engines. Just like Microsoft Office and your smartphone software needs updating, so too does your website.

Your website is a crucial part of your business and therefore requires extra care to make sure it continues to perform its functions.

Your WordPress Maintenance Includes

Plugin Updates

We'll take care of all of the WordPress core and plugin updates. And we'll use visual regression testing to make sure your website wasn't negatively impacted by any of the updates.

Your Support Team

Our WordPress website professionals are here to help with your website content. Whether that's uploading images, adding a new page, or anything in between, we can take care of it.

Offsite Backups

Don't be caught without a backup. Depending on your package level we'll backup your website monthly or daily. If you have an e-commerce website we'll update every 12 hours.

Visual Checks

Plugin and core updates are notorious for not playing nicely with each other or breaking websites. Our visual check process let's us look at websites and alerts our team if any discrepancies are found.

Monitor Security

This is fundamental. There are always bad actors looking for vulnerabilities. We are looking for those holes to protect your website against malware and malicious attacks. We'll keep your website safe and if we find anything, we'll remove it.

Reporting

So you know what is happing with your website, we'll provide monthly reports. This is for you as well as for us so you know the value of your monthly investment.

Premium Hosting

Don't leave your website to cheap hosting. Our hosting allows for only 50-60 websites while the larger, well-known websites are part of a thousand others. Let's not talk about your support level.

Website Updates

Do you need help updating your website, maybe adding a new gallery or a blog? Maybe a new feature? We can make changes for you in probably half the time it would take you to do it.

Strategy Calls

Depending on your chosen plan, we can talk quarterly or annually. Let's chat about your website and digital marketing strategy for the upcoming months. 

How valuable is your company's most important marketing asset?

Tech Plan

$80 per month
  • Premium Web Hosting
  • Cloudflare Firewall & CDN
  • Premium Plugins, $500/yr value
  • Software Updates
  • Monthly Database Backup
  • Monthly Files Backups
  • Malware Scan
  • Empty Spam & Trash
  • Hard Disk Storage - 3 GB
  • Database Support
  • Web Analytics
  • PCI Compliant Hosting
  • WordPress Tutorial Videos
  • Website Care Report
  • 1 Hr Front-End Updates Per Qtr
  • Monthly Blog.
  • Performance Optimization
  • Monitoring Intrusion
  • Link Scan and Fixing
  • Strategy Calls (AddOn 1 Hour)
  • Add On Hours Available
  • E-commerce Addon Not Available

Executive Plan

$160 per Month
  • Premium Web Hosting
  • Cloudflare Firewall & CDN
  • Premium Plugins, $500/yr value
  • Software Updates
  • Daily Database Backup
  • Daily Files Backups
  • Malware Scan
  • Empty Spam & Trash
  • Hard Disk Storage - 5 GB
  • Database Support
  • Web Analytics
  • PCI Compliant Hosting
  • WordPress Tutorial Videos
  • Website Care Report
  • 1 Hr Front-End Updates Monthly
  • Monthly Blog.
  • Performance Optimization
  • Monitoring Intrusions
  • Link Scan and Fixing
  • Annual Strategy Calls
  • Add On Hours Available
  • E-commerce
    Addon Available

Partner Plan

$460 per Month
  • Premium Web Hosting
  • Cloudflare Pro Firewall & CDN
  • Premium Plugins, $500/yr value
  • Software Updates
  • Daily Database Backup
  • Daily Files Backups
  • Malware Scan
  • Empty Spam & Trash
  • Hard Disk Storage - 10 GB
  • Database Support
  • Web Analytics
  • PCI Compliant Hosting
  • WordPress Tutorial Videos
  • Website Care Report
  • 2 Hr Front-End Updates Monthly
  • Monthly Blog.
  • Performance Optimization
  • Monitoring Intrusion
  • Link Scan and Fixing
  • Quarterly Strategy Call
  • Add On Hours Available
  • E-commerce
    Addon Available

WordPress Maintenance Service Add-Ons

Get the most out of your website by keeping it fresh and your reputation stellar with our blog writing and review management services.

Writing Blogs

Monthly Blog Post

Need help getting a blog written and posted in a timely manner? As marketers ourselves, we know what it’s like to have a giant to-do list but not enough time to help create a blog post. Blog posts, graphic design assets, social media updates, sales collateral… it’s all crucial, but it can add up quickly.

Working with GlobalSpex, you can get the help you need to create the content your company needs for a successful website. We’re here to support your content marketing strategy by assisting you with both strategy AND content fulfillment.

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Automate and Boost Your Online Reputation

Do you have too much negative stars on your online listings?  Do you think the process is cumbersome or maybe to intrusive? Let us help with this with an automated feedback process.

Let's help you capture positive testimonials and online reviews.  We help you reach out to your customers, ask them about their experience, learn from their responses and market your positive feedback and reviews across the web.

WordPress Maintenance Frequently Asked Questions

It depends on the number of change requests and the type of change. It may also depend on how busy we are on that given day. Our goal is 24-48 business hours upon receiving the change requests. You'll get a unique ticket number so you can track communication and status. You'll always know where you are in the process of your change.

We offer an arrange of digital marketing services that can help augment your website's success. From optimizing your website to getting your company on Google's first page. There is no one answer or one way to do do this so we take a bigger picture and top-down approach before we begin.

We have 3 options. Each depend on your website and your business needs. How often do you update your website? How many visitors do you have in a given month? Are you selling products and services?

We are really good at managing WooCommerce stores, almost expert level but taking care of a live store takes additional resources. We charge an additional $75/month to manage website WooCommerce stores.

The whole purpose of our client plans is preventative care, so we hope to prevent anything from happening. However, in the case your website gets rolled into the ER, we will be there right by it’s side communicating with the web hosting on your behalf. We cannot promise your website will not be hacked but can promise we will do everything in our power to prevent it, as well as assist in the restoration and cleanup of the website with one of our backups.

Coaching Call. Premium+ monthly clients receive a 1 hour private coaching call every month to review ways we can improve their website or their business marketing and how we can help solve those through WordPress or 3rd party tools.

Like a lawyer’s retainer, the monthly time is there for you every month to reserve your place in our queue and our resources, therefore it does not rollover. You can take comfort in the fact that what you will request within that 30/60/120 minutes of time (depending on your plan) will be addressed by our team with priority attention.

Email is our best form of communication since it yields the fastest response. However, we know that getting on the phone or on a video call can help breakthrough ideas. These consulting calls are reserved for our Webmaster clients. They help focus a trajectory of the website for growth and improvements.

If you have a task that requires more than your dedicated monthly time, we will submit a quote for you to approve separately from your plan However, many times we will evaluate requests that exceed your time on a case by case basis, and with approval, work past the time and bill for time exceeded at a discounted Care Plan rate of $100/hr. Our normal hourly rate is $125/hour.

Absolutely. We are all about a relationship with you and your website, so we would hate to see you go but we know financial needs weigh on many decisions and don’t want to lock anyone in. Request a cancellation via email to [email protected], and we will immediately stop the next payment.

Although these plans are for typically for websites we build or re-design, we welcome clients who are looking for a long term relationship with a dedicated webmaster.

We first like to do a Website Audit and Review to become familiar with the website, how it was built and any potential issues that can arise. With the evaluation we will perform all the "Website Updates and Monitoring" tasks and make a full backup. Most importantly we will make a list of issues to fix and suggestions for improvement needed in order to proceed with the website on a monthly plan. Based on your type of website, this Website Evaluation is a fixed 4-hour fee.

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