Website Care Plans

It's Not Maintenance... It's Peace of Mind.

We’ll do the dirty work, so you can focus on what you do best.

Websites are no longer a “set and forget” part of your business. As technology evolves, website software is constantly being updated to make it more secure, faster and more visible to search engines. Just like Microsoft Office and your smartphone software needs updating, so too does your website.

Your website is a crucial part of your business and therefore requires extra care to make sure it continues to perform its functions.

Website Security [Video]

This is a presentation that I did for the Houston WordPress Meetup and the topic was security and keeping your WordPress website secure.

Why Your Website Is Your Bottom Line

Think that your website is just that.. a website. I want to show you just how important your website is for your business, we have rounded up why your website should be treated as an investment and not a cost:

Managing WordPress Security [Infographic]

I created an infographic that describes the challenges and prevention that each website owner should know and understand. I hope this visually gives you an understanding about the complexities of website management.

Not maintenance. Care, Management, and Support. It’s Peace of Mind.

Your website is an open door to your customers. It’s ready to help your company 24/7. It communicates your brand and, essentially, is an investment and quite possibly your profit source. It’s a crucial part of your business.

How valuable is your company's most important marketing asset?

Basic

$95 per month
  • 1,000 New Monthly Customer Profiles
  • Software Updates
  • Monthly Database Backup
  • Monthly Files Backups
  • Malware Scan
  • Empty Spam & Trash
  • Hard Disk Storage - 3 GB
  • Database Support
  • Web Analytics
  • PCI Compliant Hosting
  • WordPress Tutorial Videos
  • Website Care Report
  • 1 Hour Updates Quarterly
  • Performance Optimization
  • Monitoring Intrusion
  • Link Scan and Fixing
  • Strategy Calls
  • Add On Hours Available
  • E-commerce Addon Not Available
  • Optional packages:
    Content Marketing (+$450)

Manager

$149 per Month
  • Web Hosting
  • Software Updates
  • Weekly Database Backup
  • Weekly Files Backups
  • Malware Scan
  • Empty Spam & Trash
  • Hard Disk Storage - 5 GB
  • Database Support
  • Web Analytics
  • PCI Compliant Hosting
  • WordPress Tutorial Videos
  • Website Care Report
  • 1 Hour Updates Monthly.
  • Performance Optimization
  • Monitoring Intrusions
  • Link Scan and Fixing
  • Annual Strategy Calls
  • Add On Hours Available
  • E-commerce
    Addon Available
  • Optional packages:
    Content Marketing (+$450)

Partner

$349 per Month
  • Web Hosting
  • Software Updates
  • Daily Database Backup
  • Daily Files Backups
  • Malware Scan
  • Empty Spam & Trash
  • Hard Disk Storage - 10 GB
  • Database Support
  • Web Analytics
  • PCI Compliant Hosting
  • WordPress Tutorial Videos
  • Website Care Report
  • 2 Hour Updates Monthly.
  • Performance Optimization
  • Monitoring Intrusion
  • Link Scan and Fixing
  • Quarterly Strategy Call
  • Add On Hours Available
  • E-commerce
    Addon Available
  • Optional packages:
    Content Marketing (+$450)

Request A Free Website Audit.

We'll do a thorough analysis of your website and report back on our findings.

Add-On Services

get more customer reviews

Automate and Boost Your Online Reputation

Do you have too much negative stars on your online listings?  Do you think the process is cumbersome or maybe to intrusive? Let us help with this with an automated feedback process.

Let's help you capture positive testimonials and online reviews.  We help you reach out to your customers, ask them about their experience, learn from their responses and market your positive feedback and reviews across the web.

Frequently Asked Questions

How long does it take to complete the changes?

It depends on the number of change requests and the type of change. It may also depend on how busy we are on that given day. Our goal is 24-48 business hours upon receiving the change requests. You'll get a unique ticket number so you can track communication and status. You'll always know where you are in the process of your change.

What add-on services do you offer for my website?

We offer an arrange of digital marketing services that can help augment your website's success. From optimizing your website to getting your company on Google's first page. There is no one answer or one way to do do this so we take a bigger picture and top-down approach before we begin.

What maintenance options do you offer?

We have 3 options. Each depend on your website and your business needs. How often do you update your website? How many visitors do you have in a given month? Are you selling products and services?

What happens if my website goes down, is hacked, breaks, etc?

The whole purpose of our client plans is preventative care, so we hope to prevent anything from happening. However, in the case your website gets rolled into the ER, we will be there right by it’s side communicating with the web hosting on your behalf. We cannot promise your website will not be hacked but can promise we will do everything in our power to prevent it, as well as assist in the restoration and cleanup of the website with one of our backups.

What does private coaching include?

Coaching Call. Premium+ monthly clients receive a 1 hour private coaching call every month to review ways we can improve their website or their business marketing and how we can help solve those through WordPress or 3rd party tools.

Does the monthly time rollover?

Like a lawyer’s retainer, the monthly time is there for you every month to reserve your place in our queue and our resources, therefore it does not rollover. You can take comfort in the fact that what you will request within that 30/60/120 minutes of time (depending on your plan) will be addressed by our team with priority attention.

How do consulting calls work?

Email is our best form of communication since it yields the fastest response. However, we know that getting on the phone or on a video call can help breakthrough ideas. These consulting calls are reserved for our Webmaster clients. They help focus a trajectory of the website for growth and improvements.

What if I need more hours?

If you have a task that requires more than your dedicated monthly time, we will submit a quote for you to approve separately from your plan However, many times we will evaluate requests that exceed your time on a case by case basis, and with approval, work past the time and bill for time exceeded at a discounted Care Plan rate of $100/hr. Our normal hourly rate is $125/hour.

Can I cancel anytime?

Absolutely. We are all about a relationship with you and your website, so we would hate to see you go but we know financial needs weigh on many decisions and don’t want to lock anyone in. Request a cancellation via email to support@globalspex.com, and we will immediately stop the next payment.

My website was not build by GlobalSpex, can I still be on a client plan?

Although these plans are for typically for websites we build or re-design, we welcome clients who are looking for a long term relationship with a dedicated webmaster.

We first like to do a Website Audit and Review to become familiar with the website, how it was built and any potential issues that can arise. With the evaluation we will perform all the "Website Updates and Monitoring" tasks and make a full backup. Most importantly we will make a list of issues to fix and suggestions for improvement needed in order to proceed with the website on a monthly plan. Based on your type of website, this Website Evaluation is a fixed 4-hour fee.

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