We require $150 deposit for all work.
All maintenance requests require a website update. This includes a backup and software and plugin upgrades.
We will provide a refund if we cannot help you fix or update your website.
Website Audit Steps
Step 1: Website Audit
- Complete backup of your website
- Upgrade any plugins and core software
- Check speed and performance
- Check malware
- Check for broken links
Step 2: Audit Report
You will receive a report with recommendations to help improve your website. This might include SEO, image selection, text, or formatting.
We may encourage you to move forward with one of our website support plans.
Step 3: Support Ticket
After reviewing your website, we will create a support ticket to begin making the recommended changes or any updates you have requested.
A ticket will be generated using our support platform and you’ll receive a ticket number.