I know it can be a great tool for novice users, but AOL should not be used for your business e-mail for the following reasons:
- if you have an e-commerce website, you could be missing out on customer orders. The last round of spam related limits placed by AOL has disallowed many emails with generic email headers, for example, email@example.com
- Potential customers may be trying to reach you using their e-mail server but AOL may be blocking their ISP ip address.
What can you do?
- Create an e-mail using your company domain, firstname.lastname@example.org, and use the POP3 accounts that come with your web host. You can download these emails to your computer, save, and archive.
- If you don’t want to switch, make sure your phone number is quite prominent on every page of your website. This should just be prerequisite for having a website though.