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How to Respond to a Negative Online Review

How to respond to a negative online review

{Updated May 31, 2017} Oh No! It happened. You got a bad review and it’s not a 4 or even a 3 star. It’s a 1 star! It’s heartbreaking, I know. You work very hard and you understand that you can’t please everybody all of the time and you’ll run into it every now and…

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A Boss’ Life – Surviving A Small Business

Boss Life Book Review - Small Business

[Book Review of ‘Boss Life, Surviving My Own Small Business’] So I am a big fan of business and marketing books. I read one or two books per month as a way of staying up on the latest trends, maybe improve my own businesses process and systems, or simply a way to up my game…

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Rory Sutherland’s TED Talk – Life Lessons From an Ad Man

Mr. Sutherland talks about the concept of perception. He goes into some great stories about how we, as consumers, perceive products and services, and how marketing will affect this. He gives a great story about Alexander the Great’s idea to make the potato a desired food using re-branding. He made the potato a scarce food…

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2014 Lessons Learned

Lessons Learned 2014

I have been doing internet marketing for 15 years and have learned so much about owning and running a business. Lot of failures and successes. It has only been recently that I’ve truly grown from me doing the designing, building and managing websites to having a team. Two years ago I started using programmers because,…

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The First Rule of Doing Work That Matters

The first rule of doing work that matters From Seth Godwin’s blog:  http://sethgodin.typepad.com/seths_blog/2010/12/the-first-rule-of-doing-work-that-matters.html Go to work on a regular basis. Art is hard. Selling is hard. Writing is hard. Making a difference is hard. When you’re doing hard work, getting rejected, failing, working it out–this is a dumb time to make a situational decision about…

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Houston Racing Triathlon Club

The new Houston Racing Triathlon website went live! We are very excited and so was the group. The site is completely based on WordPress, a content management system (cms). This will allow the group to change webmasters without the new person having to have special software or skills. Included were video tutorials that GlobalSpex prepared…

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